01 / THE STARTING POINT
The business challenge
Rigid data structures and fragmented sources left business teams dependent on IT for routine analysis. A report request could stand between a question and an answer.
02 / THE RESPONSE
Connecting the pieces
Workshops established the decisions and measures users needed. A redesigned analytical model used Greenplum, SSIS and SSAS, with Tableau dashboards and hands-on training.
03 / THE DIFFERENCE
What changed
Business users gained a more accessible route to exploring performance. The change combined data modelling with the skills needed to use it independently.